Welcome to Admin dashboard
Asset Recovery Service
Manage end-of-life IT assets, track disposal progress, and monitor service credits.
108
Total orders
43
In progress
65
Completed
Service credits available
Expiring Credits: $500 - Expires in 90 days (May 30, 2026)
Total appointments
Payments
Pending payments: $5,000
ProDeploy Client Suite
Coordinate high-volume deployments, manage build details, and track installation status.
New orders
Orders need build details
Orders need deploy details
Connected Provisioning
Pre-configure devices in the cloud and monitor shipping and registration status.
108
Total orders
43
Total profiles
Orders By Status
Waiting for profile
In progress
Pending registration
Pending provisioning
Shipped
TechSupport Tickets
Centralized tracking of technical incidents with 30-day resolution and volume trends.
Total
30 days
Open
30 days
In progress
30 days
Closed
30 days
Task description | Assignee | Due date | Status | Priority | |
|---|---|---|---|---|---|
Secure your PCs You have PCs that need virus and malware removal | Jonathan T. | Mar 30, 2026 | Needs approval | ||
Deploy XPS Approve deployment for new XPS laptops in your S... | Sarah O. | Mar 25, 2026 | Needs approval | ||
Assign task Assign this task to a coworker to update your end... | Jonathan T. | Mar 19, 2026 | Needs assignment | ||
Additional task Complete this additional task so the PCs in your fle... | Jimmy G. | Mar 22, 2026 | In progress | ||
Another task Complete this task for PCs in your fleet | Jonathan T. | Mar 17, 2026 | In progress | ||
Retire Sales fleet PCs Retire laptops for the Sales department | Sarah O. | Mar 31, 2026 | Needs approval |
Self-Dispatch
Manage internal hardware repairs, staff certifications, and total cost savings.
Technical Training
Since last 30 days
Cost Savings
Connect and Manage PCs
Remote fleet health monitoring, vulnerability alerts, and automated update management.
New tickets
Since last login
155
Needs attention
Since last login
Disconnected PCs
41
Service plans expiring
23
Devices with vulnerability
12
Remediations and updates
Since last login
Remediated
70
Updates installed
30
User Management
Administer platform access, track user registrations, and manage company permissions.
Enterprise Project Services
Coordinate complex IT projects, monitor workstream progress, and manage project approvals.
Active projects
Completed projects
Pending approvals
In progress tasks
Self-Healing Image Recovery
Manage OS restoration settings, monitor recovery status, and configure fleet-wide image preferences.
500
Total
orders
Recovery
success
Recovery preferences set
Pending orders for configuration
Total recovery attempts across the fleet
Successful recoveries
Failed recoveries
Recommended Services
Self-Healing Image Recovery
Manage your recovery solution for the Dell PCs in your environment from a single location.
APIs
Manage your users' API keys for integrations with Dell Technologies systems.
Asset Recovery Services
Manage asset lifecycles efficiently. Appraise assets, schedule services, track progress, and access reports, including environmental impact.
Connect and manage
Use our cloud-based solutions to remotely manage your PCs with SupportAssist, and keep them up to date with custom update catalogs.